[Company Logo Image]

Home Up Feedback Search

 

ITWorks Service Track is an intuitive, powerful and comprehensive system to track customer repair and service orders.  Generate reports for finished and unfinished service calls.  Schedule work to be done and track paid and unpaid vender charge backs after generating automatic credit request letters that can be customized for individual suppliers.  The program can ever prompt you to call a customer back at a customized interval.  

 

Customer & Mailing List Functions

Customer service reports and mailing labels
Customer NOTES  feature
"Point & Shoot"  customer lookup shows all service orders (open & delivered)

Customer Service

Track damaged items and requested repair parts
Exchange orders and service orders
Service purchase ordersb
Relocate and adjust condition of items
Enter service orders and notes directly from customer lookup screens
Track vender charge-backs
Parts and replacement purchase order tracking
Miscellaneous
"Point & Shoot" item selection and lookup to minimize typographic errors
Powerful NOTES feature in all modules allows you to 'post' memos and reminders of unlimited length that are context sensitive
Complete on line help feature
7 day a week phone support
Integrated “pop-up” vender phone book
Customizable “to do” lists

Information Request Form

Select the items that apply, and then let us know how to contact you.

Send service literature
Send company literature
Have a salesperson contact me

Name
Title
Company
Address
E-mail
Phone

 

 

Copyright © 2004 ITWorks Solutions
Last modified: December 01, 2004